Hoping someone can help me troubleshoot my White Screen of Death.
Site Info:
- WP 3.9.1 (just upgraded)
- PHP Version: 5.4 (just upgraded)
- Single Version
- Many other installs of WP on this server (with same database / php settings) and they are unaffected.
- I was prompted to do the 'Update Database Required' on wp-admin when I first had the issue and I did.
- I CAN log into wp-admin and content is there in the backend working fine with no issue
- All Plugins disabled.
What I've done so far:
Check version with version.php and database values
- wp_db_version = 27916 (matches database)
- Also checked 'home' and 'siturl' to see if they have the correct url—they do
Disabled plugins (renamed plugins folder to plugins.hold)
- After renaming this the site generated a code about wp-super-cache error
- After error, I added a new plugins folder > and downloaded most recent version of the plugin and installed manually
- Error message went away, but still WSOD no html generated
- I set the 'active_plugins' value to 'a:0:{}' in database
Deleted custom theme, should be referencing twentyfourteen
Manually replaced wordpress base files
Tried error reporting on wp-config—no reports generated, still WSOD
I'm out of ideas, don't know what else to even search for—and since I can't get error reporting to show anything, I'm at a roadblock.
Hoping someone can help me troubleshoot my White Screen of Death.
Site Info:
- WP 3.9.1 (just upgraded)
- PHP Version: 5.4 (just upgraded)
- Single Version
- Many other installs of WP on this server (with same database / php settings) and they are unaffected.
- I was prompted to do the 'Update Database Required' on wp-admin when I first had the issue and I did.
- I CAN log into wp-admin and content is there in the backend working fine with no issue
- All Plugins disabled.
What I've done so far:
Check version with version.php and database values
- wp_db_version = 27916 (matches database)
- Also checked 'home' and 'siturl' to see if they have the correct url—they do
Disabled plugins (renamed plugins folder to plugins.hold)
- After renaming this the site generated a code about wp-super-cache error
- After error, I added a new plugins folder > and downloaded most recent version of the plugin and installed manually
- Error message went away, but still WSOD no html generated
- I set the 'active_plugins' value to 'a:0:{}' in database
Deleted custom theme, should be referencing twentyfourteen
Manually replaced wordpress base files
Tried error reporting on wp-config—no reports generated, still WSOD
I'm out of ideas, don't know what else to even search for—and since I can't get error reporting to show anything, I'm at a roadblock.
Share Improve this question edited Mar 13, 2019 at 23:03 fuxia♦ 107k39 gold badges255 silver badges461 bronze badges asked May 19, 2014 at 15:27 RooWMRooWM 1236 bronze badges 3- white screens of death are when error reporting is not set to display errors. Find your error log or enable error reporting – Tom J Nowell ♦ Commented May 19, 2014 at 15:57
- When you say "should be referencing twentyfourteen", did you actually activate it in the admin? Otherwise WP will just bail on the front-end if the active theme isn't there. – TheDeadMedic Commented May 19, 2014 at 15:58
- @TheDeadMedic please add this as an answer so you get some points. And send me your address—you get a box of cookies. – RooWM Commented May 19, 2014 at 16:15
2 Answers
Reset to default 1You need to activate the default theme in the admin; WordPress will just bail on the front-end if the active theme isn't on the filesystem (it won't fallback to the default automatically).
Did you try:
- increasing the memory limit? http://codex.wordpress/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
- PHP error reporting? https://stackoverflow/questions/6575482/how-do-i-enable-error-reporting-in-php